Resolved
The issue has been resolved.
Thank you for the patience.
Monitoring
Some models are intermittently slow or timing out due to a network issue at one of our infrastructure providers. The issue comes in short bursts, and affected requests recover automatically once each burst passes. We are working with the provider on a fix and will post updates here.
Monitoring
We’ve migrated some of the consumers to a stable location. Queues are back to normal, we will keep monitoring this incident for a while
Identified
We've identified the issue with our third-party provider and now preparing the remediation.
Identified
The team is still investigating
Investigating
We're currently experiencing issues with some of the models.
Issue sits on the infrastructure side, so team now is investigating.